Contact Us | Genesee Regional Bank | Commercial, Personal & Mortgage

Let us know how we are doing! Or contact us about any of our banking services.

Fill out this form and a GRB team member will contact you within one business day. Some fields are required.

Please do not include any non-public personal or sensitive information (such as SSN, account numbers, or income), as email messages may not be secure and/or confidential. Users must be of legal age to enter into a contract to begin the mortgage application process.

We're glad you're here! How did you find us? (Check all that apply)

Already a GRB customer

Web advertising

Internet search

Personal referral

Event or trade show

Social media

Worked with GRB before

Print, radio or billboard advertising

We'd love it if you can tell us more about your personal referral to GRB:

Family/friend

GRB employee

Professional (accountant, attorney, insurance, etc.)

Organization (Neighborworks, etc.)

Realtor

Other

Which Realtor are you working with?

Cool, let us know who to thank!

First Name(Required)

Last Name(Required)

Email(Required)

This field is hidden when viewing the form

Email2

Phone(Required)

Service area(Required)

ZIP Code

How can GRB help you today (check all that apply)?(Required)

Commercial banking

Personal banking

Home mortgage (new mortgage inquiries)

Customer service (questions on accounts, in-process and closed mortgages, etc.)

Fraud report

***If you are looking for a new mortgage or refinance, select Home Mortgage. If you have a question about a closed mortgage or business or personal bank account, select Customer Service. Not sure? Start with Customer Service and they’ll make sure to get you to the right person!***

Where are you planning to purchase a home?

Rochester/Western New York

Syracuse/Central New York

Other

What mortgage options are you considering (check all that apply)?

Conventional loans

FHA, VA, USDA, SONYMA loans

First-time buyer programs, grants & discounts (Homebuyer Dream, University of Rochester, etc.)

Cash+ Programs

Welcome Home Rewards

RateRelief/RateRelief+

Buydowns

Jumbo loan

Construction draw loan

Investment (DSCR and portfolio loans)

Refinance

So we can answer your questions completely, please let us know how we can help you with your Commercial Banking needs (check all that apply):

Business banking accounts

SBA/business financing

Commercial real estate financing

Professional practice banking (dental, veterinary, financial, legal, etc.)

Cash management

Merchant services

Municipal banking

How can we help with your personal banking needs (check all that apply)?

General Deposit Accounts (checking, savings, money market)

Special Deposit Accounts (Reward Checking, Mortgage Rewards)

CDs/CD Specials

Loans or Lines of Credit

Health Savings Account

Overdraft Protection

Other (please explain below)

To help us get you to the right person, in which county do you reside?

Cayuga

Chenango

Cortland

Genesee

Jefferson

Lewis

Livingston

Monroe

Oneida

Onondaga

Ontario

Orleans

Oswego

Madison

St. Lawrence

Seneca

Wayne

Wyoming

Yates

Other

If you have Fraud questions or concerns, please visit our Fraud Reporting page!

Is there anything else we need to know to serve you better? Please, do not provide any non-public personal or sensitive information (such as SSN, account numbers, or income).

Name

This field is for validation purposes and should be left unchanged.

Fill out this form and a GRB team member will contact you within one business day. Some fields are required.

We're glad you're here! How did you find us? (Check all that apply)

Already a GRB customer

Web advertising

Internet search

Personal referral

Event or trade show

Social media

Worked with GRB before

Print, radio or billboard advertising

We'd love it if you can tell us more about your personal referral to GRB:

Family/friend

GRB employee

Professional (accountant, attorney, insurance, etc.)

Organization (Neighborworks, etc.)

Realtor

Other

Which Realtor are you working with?

Cool, let us know who to thank!

First Name(Required)

Last Name(Required)

Email(Required)

This field is hidden when viewing the form

Email2

Phone(Required)

Service area(Required)

ZIP Code

How can GRB help you today (check all that apply)?(Required)

Commercial banking

Personal banking

Home mortgage (new mortgage inquiries)

Customer service (questions on accounts, in-process and closed mortgages, etc.)

Fraud report

Where are you planning to purchase a home?

Rochester/Western New York

Syracuse/Central New York

Other

What mortgage options are you considering (check all that apply)?

Conventional loans

FHA, VA, USDA, SONYMA loans

First-time buyer programs, grants & discounts (Homebuyer Dream, University of Rochester, etc.)

Cash+ Programs

Welcome Home Rewards

RateRelief/RateRelief+

Buydowns

Jumbo loan

Construction draw loan

Investment (DSCR and portfolio loans)

Refinance

So we can answer your questions completely, please let us know how we can help you with your Commercial Banking needs (check all that apply):

Business banking accounts

SBA/business financing

Commercial real estate financing

Professional practice banking (dental, veterinary, financial, legal, etc.)

Cash management

Merchant services

Municipal banking

How can we help with your personal banking needs (check all that apply)?

General Deposit Accounts (checking, savings, money market)

Special Deposit Accounts (Reward Checking, Mortgage Rewards)

CDs/CD Specials

Loans or Lines of Credit

Health Savings Account

Overdraft Protection

Other (please explain below)

To help us get you to the right person, in which county do you reside?

Cayuga

Chenango

Cortland

Genesee

Jefferson

Lewis

Livingston

Monroe

Oneida

Onondaga

Ontario

Orleans

Oswego

Madison

St. Lawrence

Seneca

Wayne

Wyoming

Yates

Other

If you have Fraud questions or concerns, please visit our Fraud Reporting page!

Is there anything else we need to know to serve you better? Please, do not provide any non-public personal or sensitive information (such as SSN, account numbers, or income).

This field is for validation purposes and should be left unchanged.